Jacopo Biscella

Software Engineering Team Leader

jacopo@biscella.com • +44 743 463 6284 • https://www.linkedin.com/in/jacopobiscella/

Summary

Experienced software engineering professional with over 20 years of expertise in leveraging technology to drive

business success. Committed to relocating to Switzerland by end of 2024 to pursue new professional challenges.

I’m eligible to work in Switzerland as holder of both Italian and British citizenship.

My main strengths:

Ù Leading Teams and Projects: I have played a key role in mission critical projects for highly regulated sectors, like

at Global Relay, where I worked on a billing reconciliation infrastructure aiming at recovering $850,000 every

month. I am good at guiding teams through changes and ﬁnding new ways to solve problems.

Ù Improving Team Work with Agile: I coached teams in improving their velocity up to 40% faster at Global Relay

and Ocado by mentoring members in Agile methodologies, such as Scrum and Kanban. I adapt my approach

to ﬁt the team and the work we are doing.

Ù Strong Technical Background: I matured proﬁciency in systems engineering and architecture by working in big

data projects, with a particular focus on Java Microservices with diverse frameworks and technologies such as

Spring Boot and Apache Kafka.

Ù Building Strong Teams: I help teams work better together by teaching, encouraging open communication and

solving conﬂicts in a positive way. I believe in understanding each other, working together across different

areas, and planning projects carefully to get the best results.

Skills

 Leadership: team building,

mentorship, open communica-

tion.

♥ Interpersonal: collaboration,

empathy, effective conﬂict

management.

◎ Strategic Management: perfor-

mance optimization, risk man-

agement.

% Agile methodologies: Scrum,

Kanban, TDD, BDD.

/ Programming languages: Java,

Bash; familiar with Scala, Type-

Script, Python.

 Tools and Platforms: Jenkins,

Docker, Kubernetes, OpenShift,

Git, BitBucket, Jira, Conﬂuence.

2 Frameworks and Technologies:

Spring Boot, Spring Framework,

Apache Kafka, CockroachDB,

REST, Eclipse Vert.x, jUnit, Cu-

cumber, Selenium WebDriver,

Robot Framework, jBoss javas-

sist.

Professional Experience

Global Relay, London, UK: Global Relay provides fully compliant cloud-based archiving, monitoring and discovery

solutions to 22 of the top 25 global banks and over 20,000 customers across 90+ countries.

As Senior Software Engineering / Team Leader at Global Relay Jan 2022 - current

3 Led a cross functional team of eight developers in implementing an event based microservice infrastructure for

billing reconciliation with the target of recovering up to $850.000 per month of missing revenue.

3 Boosted team velocity by 40% and ensured system resiliency by implementing SCRUM, BDD, and TDD method-

ologies.

3 Guided senior team members in developing technical ownership and mentorship skills.

3 Enhanced architectural solutions by integrating Global Relay Message with the meta business portal.

3 Developed a distributed state machine for data reconciliation to ensure archival compliance.

 Actively participated in the interview process, contributing to the selection of high-quality engineers.

 Established and monitored performance goals for team members.

 Translated raw requirements into actionable backlog items.

 Contributed to architectural studies, inﬂuencing sprint-focused increments.

 Led memory investigation efforts, performed application proﬁling, and provided training to team members on

the subject.

2 TECH STACK: based on Java, jUnit, Mockito, CockroachDB, Apache Kafka, Aerospike, Spring Boot, Spring Frame-

work, Eclipse Vert.X, RX Java, Cucumber, Docker, Jenkins, Git, Kubernetes.

Ocado Technology, London, UK: Ocado Technology designs and builds solutions including cloud orchestration sys-

tems for automated robotic warehouses, grocery ecommerce platforms and logistics.

As Senior Software Engineer at Ocado Technology Oct 2020 - Jan 2022

3 Contributed to the planning of the migration of the legacy system to a microservice architecture, enhancing

cloud orchestration for robotic warehouses. This involved the entire lifecycle from initial analysis to planning the

implementation.

3 Streamlined the CI/CD process, reducing manual setup for new warehouses from over 2 weeks to less than an

hour.

 Studied and developed microservices supporting robotic warehouses fulﬁllment.

 Coached the team in adopting agile principles to provide predictable metrics for upper management and

sustainable task assignments.

 Organized educational sessions to enhance team members’ understanding of architecture concepts in prepa-

ration for system redesign and migration to an AWS/Java platform.

2 TECH STACK: based on Java, Scala, Akka, Mockito, Selenium Webdriver, Apache Cassandra, GitLab, Cucumber,

Docker, Git, Kubernetes.

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Amadeus, London, UK: Amadeus develops IT solutions powering air travel and tourism ecosystems globally, process-

ing over 400 million transactions daily across airline partners and travel agencies.

As Senior Software Engineer and Scrum Master at Amadeus Jul 2015 - Oct 2020

3 Designed and implemented a lightweight AOP (Aspect-Oriented Programming) framework and utilized it to de-

velop a tool to generate tests using live data.

3 Contributed both to architectural studies and implementations to build a real time microservice platfrom aimed

at implementing a new system to allow customers to interact in real time with Amadeus data in an event based

fashion.

 Led Agile adoption and served as Scrum Master for globally distributed teams, streamlining development pro-

cesses.

 Mentored less experienced software engineers in various daily activities.

2 TECH STACK: based on Java, Groovy, Apache Kafka, jUnit, mockito, Robot Framework, MongoDB, Git, QF Test,

Java Swing, OpenShift, Docker, Kubernetes.

NetProphecy LTD, London, UK: Startup consultancy for small to medium-sized companies.

As Co Founder and Software Engineering Team Leader Apr 2011 - Jul 2015

3 Successfully managed several teams/projects for customers in the London and Milan areas using agile method-

ologies.

3 Led IT staff selection and training both for NetProphecy and customers.

 Engineered and implemented various custom business software, in particular web based ERP/CRM solutions and

mobile applications and related backends, by overseeing the full lifecycle of the projects.

2 TECH STACK: based on Java, PHP, MySQL, jUnit, Mockito, Selenium Webdriver, Cucumber, MySQL, PostgreSQL,

J2ME, Docker, Kubernetes.

Previous professional experiences (2002 - 2011)

Over the years, I’ve partnered with various companies and institutions, including the University of Milan and Mixel

S.c.a.r.l., to develop cutting-edge mobile solutions. I’ve contributed to the development of a web-based ERP system

utilizing ZK, jBoss AS, and MySQL, collaborated with AIMPES Servizi SRL on numerous IT projects, and engaged with the

Italian public administration.

Education

Bachelor Degree in Digital Communication (Comunicazione Digitale), University of Milan 2006

Nationality and Languages

Nationality: Italian, British.

Languages: Italian (native), English (ﬂuent).