Senior Backend Engineer / Software Architect
📍 Nyon (VD), Switzerland · 🇮🇹 Italian (native) · 🇬🇧 English (fluent)
🔗 linkedin.com/in/jacopobiscella
Work Authorization: Swiss B-Permit; British & Italian citizenship
Profile
20+ years building event-driven microservices on the JVM in mission-critical environments (luxury retail, RegTech, travel). Product-minded leader focused on simplicity, testability, observability, and predictable Agile delivery.
Selected Impact
- Built a billing reconciliation capability later measured by Finance at >$5M/month recovered revenue.
- Increased team throughput by +40% via pragmatic Agile (Scrum/Kanban, WIP limits, feedback loops).
- Cut CI/CD provisioning for new warehouses from >2 weeks to <1 hour via pipeline automation.
Core Skills
| Area | Skills |
|---|---|
| Architecture | Event-driven systems, microservices, domain modeling, API design, resiliency, idempotency |
| Backend | Java, Spring Boot/Framework, Vert.x; JUnit/Mockito/BDD (Cucumber) |
| Data & Messaging | Kafka, Solace; MongoDB, Cassandra, CockroachDB; performance & profiling |
| Observability & Ops | Kubernetes/EKS/OpenShift, Grafana/Prometheus/OpenTelemetry, Docker, GitLab/Jenkins |
| Performance & SDK | JVM tuning, memory management, application profiling; SDK & transversal components |
| Technical Leadership | Mentoring & coaching, Agile delivery (Scrum/Kanban), system design review, hiring |
Experience
Richemont Group — Senior Software Engineer
via ALTEN · Meyrin, CH · Dec 2024 – Present
Largest Swiss luxury group (Cartier, Van Cleef & Arpels, etc.). Middleware & OMS integration.
- Designed and shipped event-driven microservices on AWS EKS bridging Cartier/VCA OMS ↔ SAP, enabling earlier E2E testing and accelerated go-live readiness.
- Contributed features using Fluent Commerce Rule SDK for the new Order Management System (Cartier).
Tech Stack: Java, Spring Boot, Solace, MongoDB, Fluent Commerce, Docker, GitLab, Kubernetes, Datadog.
Global Relay — Senior Software Engineer
acting Team Leader · London, UK · Jan 2022 – Nov 2024
RegTech archiving/compliance for 22/25 top global banks; high-scale, regulated workloads.
- Implemented billing reconciliation services on on-prem Kubernetes (Java/Spring, Kafka, CockroachDB): forecasted to recover >$850k/month, Finance audit confirmed >$5M/month.
- Led a cross-functional team of 8 engineers, boosting velocity by 40% and improving resiliency through SCRUM, BDD, and TDD.
- Delivered and maintained an API Gateway (Spring Cloud Gateway) for REST services maintainability.
- Integrated Global Relay Message with Meta Business Portal and built the onboarding backend (TypeScript, Next.js, Aerospike).
- Led memory investigation and strengthened observability (logs/traces/metrics) across teams; coordinated cross-team hardening initiatives.
- Conducted 40+ technical interviews, set performance goals, and partnered with Product Management to align roadmap and feature prioritization.
Tech Stack: Java, Spring, Kafka, CockroachDB, Aerospike, Vert.x/RxJava, Cucumber, Docker, Jenkins, K8s, Grafana/Prometheus.
Ocado Technology — Senior Software Engineer
London, UK · Oct 2020 – Jan 2022
Technology company designing cloud orchestration systems for automated robotic warehouses, grocery ecommerce platforms and logistics globally.
- Planned migration from legacy monolith to microservices for cloud orchestration of robotic warehouses.
- Designed CI/CD automation reducing manual setup for new warehouses from >2 weeks to <1 hour.
- Coached Agile adoption; ran architecture education sessions for migration towards AWS/Java.
Tech Stack: Java, Scala/Akka, Cassandra, Selenium, Cucumber, Docker, K8s, GitLab.
Amadeus — Senior Software Engineer & Scrum Master
London, UK · Jul 2015 – Oct 2020
Global travel IT processing 400M+ transactions daily across airline partners and travel agencies.
- Built a lightweight AOP framework and SDK for generating tests from live data.
- Contributed to a real-time microservice platform enabling event-based interaction with Amadeus data.
- Led memory investigation efforts, performed application profiling, and trained team members on JVM optimization.
- Scrum Master for globally distributed teams; streamlined dev processes and mentored engineers.
- Contributed to architectural studies, influencing sprint-focused increments for platform evolution.
Tech Stack: Java, Groovy, Spring, Kafka, Robot Framework, MongoDB, OpenShift, Docker/K8s, Grafana/Prometheus.
NetProphecy — Co-Founder & Engineering Lead
London, UK · Apr 2011 – Jul 2015
- Managed multiple projects/teams using Agile; led hiring & training for us and clients.
- Delivered a custom ERP/CRM system increasing operational efficiency by 25% for 5+ SME clients across London and Milan.
- Hands-on delivery of web applications and mobile apps across the full lifecycle.
Tech Stack: Java, PHP, MySQL/PostgreSQL, Selenium, Cucumber, Docker/K8s.
Earlier Roles — Italy
University of Milan · Mixel · AIMPES · Public Administration · 2002 – 2011
Built ERP and mobile solutions adopted across public sector administrations in Italy (ZK, JBoss, MySQL).
Education
BSc in Digital Communication — University of Milan, 2006
Professional Development & Certifications
- MongoDB Developer Training
- Udemy — NestJS Zero to Hero: Modern TypeScript Back-end Development
- Udemy — Masterclass Skills: Team Leadership Skills Masterclass
- LinkedIn Learning — Become a Manager Learning Path
- LinkedIn Learning — Java Memory Management: Garbage Collection, JVM Tuning, and Spotting Memory Leaks
- LinkedIn Learning — Microservices: Security
- LinkedIn Learning — Microservices: Asynchronous Messaging
- LinkedIn Learning — Software Architecture: Breaking a Monolith into Microservices
Keywords (ATS)
Languages & Frameworks: Java · Spring Boot/Framework · Vert.x
Platforms & Data: Kafka · Solace PubSub+ · Kubernetes/EKS/OpenShift · Docker · MongoDB · Cassandra · CockroachDB
Methodologies & Domains: Microservices · Event-Driven Architecture · DDD · Event Sourcing · CI/CD · Agile/Scrum/Kanban · BDD/TDD · RegTech · Financial Services · Luxury Retail
Tooling & Systems: OpenTelemetry · Prometheus/Grafana · API Gateway · Fluent Commerce · OMS · AWS EKS